Cancellation & Refund Policy

Cancellations and Modifications of Orders

What is Justwindup.com’s Cancellation Policy?

An order can be cancelled until it has not been shipped from our warehouse. This includes items purchased on sale as well. Any amount paid will be credited into the same payment mode using which the payment was made. Please contact us using the Contact US page. Please specify your order number and mention that you are willing to cancel your order. You can also call contact our customer care by sending an email or using the WhatsApp chat icon found at the bottom right corner of our website.

How can I modify the shipping address of my order after it has been placed?

Yes, You can modify the shipping address of your order before we have shipped it. Please contact us using the Contact US page. Please specify your order number and mention that you are willing to update your order shipping address. Please do mention the new shipping address you want us to ship. You can also call contact our customer care by sending an email or using the WhatsApp chat icon found at the bottom right corner of our website.

How can I cancel my Order?

Please contact us using the Contact US page. Please specify your order number and mention that you are willing to cancel your order. You can also call contact our customer care by sending an email or using the WhatsApp chat icon found at the bottom right corner of our website.

Post Cancellation, when will I receive my refund?

If you had selected the payment method as Cash on Delivery, there is no amount to be refunded because you haven’t paid for your order. For payments made via Credit Card, Debit Card, Net Banking, UPI or Wallet you will receive a refund into the source account within 7-10 days from the time of order cancellation.